Payment & Insurance

PAYMENT

In giving instructions, either in person or by your agent, for an animal to be treated, you will be responsible for our charges.

Whenever possible we will give you an estimate of the cost of treatment, however, variations and complications may arise resulting in further costs being incurred.

In hospitalised cases payment should be made on collection of the horse, for which we will give a 5% discount,  unless a prior arrangement has been made with the Accounts department.

There are occasions on which we incur costs on yor behalf, such as tests performed at outside laboratories, these may invoiced to you at a later date.

Payment of invoices is due within 14 days of the date of the invoice.

We reserve the right to charge an administration fee of 20% on balances remaining unpaid 60 days after the date of the invoice.

Non-payment after 90 days may result in court action.

Failure to comply with payment terms may result in our insisting that further treatment be paid for at the time.

A 5% discount is deducted from the cost of any treatment paid for at the time.

We accept most types of credit card, except American Express, cash and cheques (made payable to the "Arundel Equine Hospital").

NEW CLIENTS

We accept new clients on a payment at the time basis for the first 3 visits and/or until an acceptable credit rating has been established.